Frequently Asked Questions

Whether you're planning a new self-storage facility, upgrading an existing site, or exploring the benefits of Nokē™ Smart Entry, our FAQ section answers the most common questions from existing operators and those just starting out in the self-storage industry.

Learn more about:

• Securus Storage Division
• The Nokē™ Smart Entry system
• New self-storage facility development and retrofit projects
• CCTV and security systems
• Service and maintenance and support
• Pricing and getting started
• Janus International Europe and Nokē™ partnership

Can't find the answer you're looking for? Contact our team and we'll be happy to help.

About Securus Storage Division

What does Securus Storage Division do?

Securus Storage Division specialises in security, access control and smart entry solutions for self-storage operators. We design, install, integrate, maintain and support systems including CCTV, access control, door entry, gates, barriers and Nokē™ Smart Entry technology.

Do you work exclusively with self-storage operators?

Yes. Our Storage Division is focused specifically on the self-storage sector, allowing us to provide solutions tailored to the operational, security and customer access requirements of self-storage facilities. We are part of a wider business that works with other types of organisations, but Storage Division only works with self-storage operators.

Which areas do you cover?

We mainly support self-storage operators throughout the UK and Ireland.

Why choose Securus Storage Division?

Our clients choose us because we combine:

• Specialist self-storage expertise
• Security industry experience
• Independent solution design
• Trusted technology partnerships
• End-to-end project delivery
• Long-term maintenance and support

We understand both the technology and the operational realities of running a successful self-storage business.

Nokē™ Smart Entry

What is Nokē™ Smart Entry?

Nokē™ Smart Entry is a smartphone-based access solution designed specifically for the self-storage industry. It enables customers to access facilities and units using their mobile device while providing operators with enhanced security, visibility and operational control.

How does Nokē™ Smart Entry benefit self-storage operators?

Nokē™ Smart Entry helps operators:

• Improve customer convenience
• Simplify access management
• Reduce administration
• Increase security
• Manage access remotely
• Create more efficient operations
• Support unmanned or remotely managed facilities

Can Nokē™ Smart Entry be added to an existing self-storage facility?

Yes. Retrofit projects are often possible, allowing operators to modernise existing facilities without requiring a complete redevelopment. Our team can assess your site and recommend the most suitable upgrade path.

Do I need to replace all my existing security systems?

Not necessarily. In many cases, existing CCTV, gates, access control systems and infrastructure can be retained and integrated with new technologies where appropriate.

New Facility Development & Retrofit Projects

What is included in a complete facility deployment?

A complete deployment can include everything required to build, secure and operate a modern self-storage facility, including smart entry technology and CCTV through to perimeter security and access control. We work exclusively with Janus International Europe to deliver complete facility developments alongside our access control and security solutions.

How does Nokē™ Smart Entry benefit self-storage operators?

Nokē™ Smart Entry helps operators:

• Improve customer convenience
• Simplify access management
• Reduce administration
• Increase security
• Manage access remotely
• Create more efficient operations
• Support unmanned or remotely managed facilities

What is a retrofit solution?

A retrofit solution upgrades an existing self-storage facility using newer technologies such as Nokē™ Smart Entry, modern access control systems or upgraded CCTV, while retaining suitable elements of the current installation.

Can you support multi-site operators?

Yes. We work with both independent operators and larger multi-site portfolios, helping standardise security and access technologies across multiple locations.

CCTV & Security Systems

Do you provide CCTV systems for self-storage sites?

Yes. We design and install CCTV solutions for internal, external and hybrid self-storage facilities. Solutions can include remote monitoring, high-definition recording and integration with wider security systems and remote monitoring solutions.

What access control systems do you support?

We work with a range of market-leading access control technologies and can recommend the most appropriate solution based on your facility layout, operational model and customer requirements.

Can you integrate systems from multiple manufacturers?

Yes. We regularly integrate technologies from leading providers including access control, CCTV, smart entry and self-storage management platforms.

Do you support remotely managed self-storage facilities?

Yes. Many modern self-storage businesses operate with minimal on-site staffing. We can design solutions that support remote access, monitoring, management and reporting.

Service, Maintenance & Support

Do you offer service and maintenance contracts?

Yes. We provide ongoing maintenance, service plans, technical support and preventative maintenance programmes designed to keep systems operating effectively. Our plans can include telephone support, planned service visits and software updates.

What happens if my system develops a fault?

Our service team can diagnose issues remotely where possible and arrange engineer support where required. Our goal is always to minimise disruption and restore service quickly.

Do you support systems you did not originally install?

In many cases, yes. We can assess existing installations and advise whether they are suitable for inclusion within one of our maintenance and support programmes.

Pricing & Getting Started

How much does a storage security or smart entry solution cost?

Every facility is different. Pricing depends on:

• Number of units
• Site size
• Existing infrastructure
• Security requirements
• New build versus retrofit
• Desired level of automation

We are happy to provide a free tailored consultation and quotation.

How do I get a quotation?

Simply contact our team to discuss your requirements. Following an initial consultation, we can arrange a site survey if required and prepare a tailored proposal.

How quickly can a project be delivered?

Timescales vary depending on project size, product availability and installation complexity. Following an initial consultation, we can provide an indicative project timeline.

Janus International Europe & Nokē™ Partnership

Why are Securus and Janus International Europe working together?

Securus Storage Division combines specialist self-storage security expertise with Janus International Europe's industry-leading products and technologies. Together, we help operators deploy secure, efficient and customer-focused storage facilities.

Who is the ideal customer for these solutions?

Our solutions are designed for:

• New self-storage developments
• Existing self-storage operators
• Container storage facilities
• Hybrid storage sites
• Multi-site storage businesses
• Operators seeking to modernise customer access and site security

Can you help me choose the right solution?

Absolutely. Every storage facility is different. Our team will assess your operational requirements, customer journey and future growth plans before recommending the most appropriate solution.