Service, Repair & Maintenance

Planned Service & Maintenance

Your security system is a critical part of your self-storage business. Making sure it continues to operate optimally and correctly is crucial. Our Service and Maintenance Care Plans provide ongoing support offering the peace of mind that you have access to expert assistance if you need it with telephone support, pre-planned service visits and ongoing access to app, software and technical changes. Our plans offer a range of different benefits and protections that give you the comfort your security system will be up and running again quickly and ensure your customers are able to access their storage units without disruption.

If you would like to know more about what each plan offers and how it can help keep your self-storage facility security system running, why not take a look at the full wording below and ask us for a personal quote for your system.

Our Care Plan

We offer three levels of Care Plan to suit different requirements and budgets for your Access Control, Door Entry and CCTV Security Installations.

Essential Cover

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Preventative maintenance visit

Annual preventative maintenance visit to ensure your system continues to operate as intended

App management

Technical support with all manufacturer apps and software, including any software and App updates

Technical phone support

Next day or better telephone support with operational issues

Next working day response

Next working day or better response for system repairs and breakdowns

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Care Plan Wording

There is no requirement that we installed your original equipment, although we may need to carry out an assessment of your system before you can join one of our Care Plans. Cover dovetails with any Warranty Period that is in place in respect of any new installations by us.